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Friday, April 30, 2010

In What Department Does a Technical Writer Work?

Technical writers support various departments depending upon a company’s organizational structure. A company may have a documentation division, in which a technical writer may work alongside several other writers and answer to a documentation or publications manager. In the absence of an established documentation department, a technical writer may work alone and report to a software manager, a lead software engineer, or directly to the Director of Information Technology or the CEO of the company.

Writers oftentimes work with quality assurance and technical support personnel, and may also provide business analysts with their expertise on product specifications and design.

It is vital for technical writers to nurture and maintain excellent working relationships with software programmers, hardware engineers, and their respective managers as this is the first place a writer will go for help when learning a new product.

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